Welcome to Good11 Bat. We believe your privacy is a fundamental right. In operating the good11bat.net platform, we collect certain personal information from you — this Privacy Policy explains in full transparency how that information is collected, used, stored, and protected.
This Privacy Policy applies to the Good11 Bat website, mobile app, and all related services. By using good11bat.net, you agree to this Privacy Policy. If you have any objections, please discontinue use of the platform and contact our support team.
Our Commitment: Good11 Bat never sells your personal information to third parties. Your data is used solely for service delivery and security purposes.
This policy may be updated from time to time. Any changes will be reflected in the "Last Updated" date at the top of the page, and significant changes will be communicated via email.
Good11 Bat collects your information in several ways. Below is a detailed breakdown by data type.
Information Collected Directly from You
- Identity Information: Full name, date of birth, nationality, national ID or passport number.
- Contact Information: Email address, mobile number, and current and permanent residential address.
- Financial Information: bKash/Nagad/Rocket number, bank account details (for withdrawals).
- Verification Documents: Identity documents, photos, or proof of address submitted during the KYC process.
Automatically Collected Information
- Device Information: Your device type, operating system, browser, and screen resolution.
- Network Information: IP address, Internet Service Provider, and approximate location.
- Usage Data: Time spent on the platform, pages visited, and games played.
- Transaction Details: Deposits, withdrawals, betting history, and all financial transactions.
📌 Cookies & Tracking: Good11 Bat uses cookies and similar technologies to improve your experience. See the Cookies Policy section for details.
Summary by Data Source
| Data Type |
Source of Collection |
Mandatory? |
| Name & Identity |
Registration Form |
Yes |
| Email & Phone |
Registration Form |
Yes |
| Payment Information |
Transaction Processing |
Yes (for withdrawals) |
| KYC Documents |
Verification Process |
Yes, for withdrawals |
| IP & Device Information |
Automatic |
Automatically Collected |
| Gaming History |
Platform Activity |
Automatically Collected |
Good11 Bat uses your data only for specific, legitimate purposes. We never use it in ways that go beyond what is necessary.
- Service Delivery: Creating and managing accounts, processing deposits and withdrawals, and delivering gaming and betting services.
- Identity Verification: Completing the KYC process, verifying age, and preventing fraud.
- Ensuring Security: Detecting suspicious activity, keeping accounts secure, and preventing money laundering.
- Support Services: Resolving your complaints and issues, and answering your questions.
- Personalised Experience: Sending bonus offers, game recommendations, and promotions tailored to your preferences.
- Legal Obligation: Generating reports for regulatory authorities, maintaining tax-related records, and complying with court orders.
- Platform Improvement: Analyzing user behavior to continuously improve Good11 Bat's services.
Marketing Communications: Good11 Bat may send you promotional emails or SMS messages. You can opt out at any time by updating your notification preferences in account settings or by contacting support.
Good11 Bat never sells or rents your personal data to third parties for commercial purposes. However, information may be shared under specific circumstances.
When Information Is Shared
- Payment Processor: Necessary information is shared with payment gateways — including bKash, Nagad, and Rocket — to process deposits and withdrawals.
- KYC Verifier: Documents may be shared with licensed third-party verifiers for identity verification purposes.
- Legal Authorities: We are legally required to share data in response to court orders, government investigations, or regulatory requests.
- Fraud Prevention: Limited data is verified against industry-standard databases to detect fraud and money laundering.
- Game Providers: Only the data necessary for game operation is shared with third-party game studios.
📌 Under the agreement: All third parties that good11 bat works with are bound by strict confidentiality agreements and are not permitted to use your data for their own purposes.
Good11 bat uses industry-leading security technology to protect your data. Our security systems operate around the clock without interruption.
- SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
- Data Encryption: Sensitive stored data — including passwords and payment details — is kept in encrypted form.
- Firewall & Anti-Fraud System: Advanced firewalls are in place to block unauthorized access and defend against cyberattacks.
- Two-Factor Authentication: 2FA is available as an extra layer of security for your account.
- Regular Security Audits: Regular security audits are conducted by independent third-party experts.
- Staff Training: All Good11 Bat staff receive regular training on privacy and data protection.
In the Event of a Data Breach: In the event of a data breach, Good11 Bat will notify affected users by email within 72 hours and take immediate protective measures.
Good11 Bat uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device.
Cookie Type
- Essential Cookies: Maintaining login sessions and security verification — the platform cannot function without these.
- Functional Cookies: Remembers your preferred language, game settings, and similar preferences.
- Analytics Cookies: Helps analyze platform usage to improve our services.
- Marketing Cookies: Used to show you relevant offers based on your preferences.
You can disable cookies through your browser settings. However, disabling essential cookies may cause certain Good11 Bat features to not function properly.
As a Good11 Bat user, you have several important rights over your own data.
👁️
Right to Access
You can request to know what information we hold about you.
✏️
Right to Rectification
You may request corrections to any inaccurate or incomplete information.
🗑️
Right to Erasure
You may request deletion of your data under certain circumstances.
🚫
Right to Restrict Processing
You can request to opt out of having your data used for marketing purposes.
📦
Right to Data Portability
You can request a copy of your data.
🛑
Right to Object
You can object to the processing of your data for specific purposes.
To Exercise Your Rights: Email us at support@good11bat.net. We will respond within 30 days. For complex cases, this may take longer, but you will be informed in advance.
Good11 Bat does not retain your data longer than necessary. Different retention periods apply depending on the type of data.
| Data Type |
Retention Period |
Purpose |
| Account Information |
5 years after account closure |
Legal Obligation |
| Transaction Records |
Minimum 7 Years |
Financial Regulatory Requirements |
| KYC Documents |
5 years after the end of the relationship |
To Comply with AML Regulations |
| Support Conversations |
3 Years |
To Ensure Service Quality |
| Marketing Preferences |
Until Consent Is Withdrawn |
Not Applicable |
| Cookies Data |
Session or up to 1 year |
Varies by Cookie Type |
Once the designated retention period ends, data is securely deleted or fully anonymised.
Good11 Bat is strictly for users aged 18 and above. We do not collect or process personal information from anyone under 18 under any circumstances.
- Date of birth is verified at registration, and minors are not permitted to create an account.
- Proof of age is mandatory as part of the KYC process.
- If a minor accidentally creates an account and we become aware of it, the account will be closed immediately and all associated data will be deleted.
- If you have concerns, parents or guardians can contact us at support@good11bat.net.
Responsible Gaming Commitment: Good11 Bat is strictly for adults. We are committed to responsible gaming. To learn more, visit our
Responsible Gaming page.
Good11 Bat may update this Privacy Policy periodically, due to changes in law, the introduction of new services, or security improvements.
- For significant changes, registered users will be notified by email at least 15 days in advance.
- For minor changes, only the "Last Updated" date at the top of the page will be revised.
- Continued use of the platform after updated policies take effect will be considered acceptance of the new terms.
- If you do not agree to the updated policy, you have the right to close your account and withdraw your balance.
Previous versions of the Privacy Policy are available upon request through our support team.